Terms of Use

PostLisa is a product of LeaderMedia ("LeaderMedia", "we", "us"). These Terms are the agreement between LeaderMedia and the person or company that creates the account ("you"). They apply to the website, the web app, the API and the public pages hosted by PostLisa.

Each version of these Terms has an identifier and a last-updated date, shown at the top of this page. We keep a record of which version you accepted, when and from where (partial IP address and browser), as evidence of the agreement.

• You must be at least 18 years old and legally able to enter into contracts. If you use PostLisa on behalf of a company, you confirm you are authorised to bind it.
• Your account is created at checkout with your name and email, and activated through a link sent to that email once the payment is confirmed. Provide accurate details and keep your email up to date.
• You are responsible for keeping your password secret and for all activity on your account. We recommend turning on two-step verification. Tell us right away if you suspect unauthorised access.
• Accounts are personal. Do not sell, rent or share access beyond what your plan allows.

PostLisa helps you plan, create, schedule and publish image posts (single images, carousels and image stories) on professional Instagram accounts, follow account metrics and generate text and images with artificial intelligence. The service does not process or publish video.

Features, limits and integrations may change to improve the product, comply with the law or follow changes made by Meta. When a change materially reduces what you paid for, we will tell you in advance and you may withdraw from the current period as described under cancellation.

• Plans, prices and limits (connected accounts, scheduled posts, AI quotas and autopilot slots) are those shown on the pricing page at the time of purchase. The price is locked in at checkout.
• Subscriptions are prepaid for 30-day periods. They do not renew automatically: to continue, you buy the next period whenever you want.
• We accept credit cards and Pix (Brazilian reais only), processed by Stripe, and cryptocurrencies (BTC, USDT and ETH), processed by Coinbase Commerce. Crypto payments are quoted by the provider at checkout.
• We never receive or store your card details. Receipts are issued by the payment provider.
• Your plan starts only when the provider confirms the payment. Unpaid Pix charges and unconfirmed crypto payments expire without any charge.
• AI quotas are monthly, reset with each paid period and do not roll over. There are no usage-based charges: once a quota is used up, that feature pauses until the next period.
• Applicable taxes are included in the displayed price, unless the provider or the law of your country requires otherwise.
• Price changes apply only to future purchases and are published on the pricing page.

• There is no minimum term. Because subscriptions never renew on their own, you simply do not buy the next period.
• Right of withdrawal: you can withdraw within 7 calendar days of the confirmation of your first payment and receive a full refund, as provided by article 49 of the Brazilian Consumer Protection Code. Ask through the contact email, stating the email of your account.
• Outside that window, we do not refund periods that have already started, unless the law requires it or the service was unavailable for a significant time because of a failure on our side.
• Refunds go back through the same provider and payment method. For crypto, the reference amount is the one quoted at checkout and the refund method is agreed with support; network fees may be deducted.
• A confirmed refund or chargeback ends the paid period and may suspend the account until the matter is resolved.
• When a paid period ends, the account stays available in a limited mode (1 connected account, 3 scheduled posts, 5 AI texts and 2 AI images per month) until you renew. Scheduled posts above that limit are not published.

• Accounts are connected through the official Meta login. We never ask for your Instagram password, and you can revoke access at any time in PostLisa or in your Meta settings.
• Metrics and publishing are only available for professional accounts (Creator or Business), within the limits and permissions Meta grants.
• You must comply with Instagram's Terms of Use, Community Guidelines and Meta's platform policies. Violations may lead Meta to restrict or close your account, and that does not entitle you to a refund from LeaderMedia.
• PostLisa is not affiliated with, sponsored or endorsed by Meta. Meta may change or withdraw API features at any time; we will do our best to adapt the service, but we do not control those decisions.

By connecting an account, you authorise PostLisa to publish on it the posts you create, approve or schedule and, if you turn it on, the autopilot posts.

• On autopilot, the default is to prepare each post in advance and wait for your approval. Publishing without review only happens after you confirm that option, slot by slot, and you can turn it off at any time.
• You alone are responsible for what is published on your account, including AI-generated content and posts published without review. Check what is published on your behalf.
• We do our best to publish at the chosen time, but delays or failures can happen (Meta limits, expired connection, third-party outages). We notify you when a post fails; we do not guarantee publication at an exact time.

You may not use PostLisa to:

• send spam, buy or fake followers, likes or comments, or use any form of fake engagement or automation that Meta prohibits;
• publish content that infringes copyright, trademarks, image rights or other rights of third parties, or that you are not authorised to use;
• publish illegal, discriminatory, hateful, harassing or violent content, sexual exploitation (especially involving minors), or content promoting fraud, scams or prohibited products;
• impersonate another person or brand, or mislead the public, including with unfounded health, financial or legal claims;
• try to access other users’ accounts or data, bypass quotas, limits or security measures, reverse engineer the service, scrape data in bulk or overload the infrastructure;
• upload malware or use public pages for phishing, deceptive redirects or unlawful data collection.

Security testing requires our prior written permission. Vulnerabilities found in good faith can be reported to the contact email.

Everything you upload or create in PostLisa (photos, logos, text, creator profile, posts and pages) remains yours. You confirm you hold the rights needed for that content.

To run the service, you grant LeaderMedia a non-exclusive, royalty-free, worldwide licence, limited to operating PostLisa, to store, reproduce, adapt (resize, crop, convert, compose into templates), transmit and display that content, including sending it to Meta for publishing and to AI providers when you use those features. The licence ends when you delete the content or your account, except for backups kept for a limited time and anything the law requires us to keep.

PostLisa accepts images (PNG, JPEG and WebP) and re-encodes them to strip metadata. We do not use your content to train AI models of our own.

• Captions, hashtags, ideas and images are generated by third-party AI models from what you provide. Output may contain mistakes or outdated information, may resemble content by other people, and is not exclusive to you.
• Review everything before publishing. Generated content is not professional advice (health, nutrition, legal, financial or otherwise).
• Do not enter sensitive personal data about other people in fields used by AI.
• You are responsible for how you use the output, including checking that it does not infringe the rights of others or Meta rules.
• AI use is subject to your plan quotas. We may change AI providers without notice, as long as quality and data protection safeguards are maintained.

PostLisa can host public pages you create, such as link pages and landing pages, on a subdomain of our domain or on a custom domain you connect.

• You are responsible for the content of those pages, the links they contain and, for custom domains, for holding the rights to the domain and keeping its DNS configured correctly.
• Subdomain names may not imitate the brands or names of others. We may refuse or reclaim a name that breaks this rule.
• We may remove or disable a page, with or without prior notice depending on severity, if it violates these Terms or the law, or if we receive a court order or a substantiated notice.
• To request that a page be taken down, email the page address, a description of the problem, evidence of the right being infringed (where applicable) and your contact details to the contact email. We review each request and, where appropriate, notify the page owner and give them a chance to respond.

PostLisa relies on third-party services, each with its own terms and policies, including:

• Meta (Instagram), for account connection, metrics and publishing;
• Stripe and Coinbase Commerce, for payments;
• AI providers such as Anthropic and fal.ai, for text and image generation;
• transactional email, hosting, network and storage providers such as Resend and Cloudflare.

We are not liable for failures, changes or decisions by those services that are beyond our control, but we choose reliable providers and switch providers when needed.

We process personal data under the Brazilian General Data Protection Law (Law 13,709/2018, "LGPD"). A full Privacy Policy will be published on this site; until then, this section summarises how we handle data.

• Data we process: name, email, language and time zone; payment data reported by the provider (never your card number); data about connected Instagram accounts and their metrics; the content you upload; and technical security data such as partial IP address, browser and device.
• Purposes: providing and billing the service, protecting your account, meeting legal obligations and recording your acceptance of these Terms.
• We share data only with the providers the service needs (see "Third-party services"), with authorities when the law requires it, and we never sell data.
• Instagram access tokens are stored encrypted. Passwords are stored only as hashes.
• You can request access to, correction, portability or deletion of your data through the contact email. Some data may be kept for as long as the law requires.

• We work to keep PostLisa available, but there may be interruptions for maintenance, third-party failures or reasons beyond our control.
• We may suspend or close an account, fully or partly, for violations of these Terms, risks to the security of other users or the service, fraud, payment disputes or orders from authorities. Whenever possible, we give notice first and explain why.
• You can close your account at any time through the contact email. After closure, we delete your content within a reasonable time, except anything the law requires us to keep.

• PostLisa is a tool. We do not guarantee follower growth, reach, engagement or any business result.
• We are not liable for content published by you or on your behalf, for decisions Meta makes about your account, or for outages of third-party services.
• To the extent permitted by law, LeaderMedia's total liability related to the service is limited to the amount you paid in the 3 months before the event giving rise to the claim.
• You are liable for damage caused to third parties or to LeaderMedia by content you publish or by using the service in breach of these Terms.
• Nothing in this section limits rights that cannot be waived under the Brazilian Consumer Protection Code or other applicable law.

We may update these Terms. A new version gets a new identifier and date at the top of this page. Material changes are announced by email or in the app at least 15 days in advance, unless the change is required sooner by law or by a provider.

Every new purchase requires accepting the version in force. If you do not agree with a new version, you can stop using the service and not renew; changes never alter the price of a period already paid.

These Terms are governed by the laws of the Federative Republic of Brazil. If you are a consumer, you may bring claims in the courts where you live. Otherwise, the courts of the district where LeaderMedia has its registered office have jurisdiction.

Before going to court, please contact our support: most issues are solved quickly by email. If any clause is held invalid, the remaining clauses stay in effect.

Questions, refund requests, personal data requests and takedown notices: contato@leadermedia.com.br. We reply within 5 business days.